Epson Preferred Plus On-Site Exchange Service is a worry-free solution that will help you maximize productivity and protect your investment. Epson Preferred Plus Exchange Service has got you covered. This one-year Epson Preferred Plus Next Business Day provides a whole unit exchange in the event that your product requires service per the terms and conditions of the plan. Out-of-Coverage plans are available when coverage has lapsed. For plans with non-continuous coverage, please contact Epson to learn more about your service options.Note: This is a non-returnable item.